What is Complex Care?
Complex care is tailored and customised to your needs. It involves providing personal care, for people with learning disabilities, brain injury and complex health needs to live as independently as possible.
What's included in our service?
We provide focused support for people who have complex care requirements. Often people have a number of specific challenges that require specialist support which then lead to additional staffing support such as 2:1 or 3:1 day or night. As well as specific support for a particular condition this can also be compounded through behaviour that challenges. We provide small teams of staff to work exclusively with individual people in their own homes and assist them to integrate as fully as possible within their communities. Our services are designed to be as person-centred as possible and are monitored and reviewed on a regular basis.
We are able to provide the following types of support (this list is not exhaustive):
• Personal care
• Personal support for daily activities
• Supporting people to undertake activities in the community including attending for appointments
• Helping with support in the home
• Assisting people with their daily responsibilities such as cooking and light domestic chores
• Support with handling money
• Support with medication
• Managing behavioural issues
• General day to day support including leisure activities
• Waking & sleep in night staff
How to arrange complex care
1
Speak to our team
2
Book a care assessment
3
Confirm your care package
One of our friendly, knowledgeable team can answer any questions and talk to you through Monday to Friday.
One of our care managers will discuss with you to understand your needs and preferences with how we can help.
We create a tailored care plan for you to review. Once agreed, we organise the care for you in as little as a day.
